BUYING FAQ

Quick answers for common sourcing questions.

QUICK ANSWERS

Type a question to find the closest answer.

Search common questions about products, samples, customization, compliance and packaging.

Product & specs

(2 Qs)
Where can I check product specifications?

Basic specifications are shown on each product page. For special requirements, please submit an inquiry.

For hardware, function or appearance changes, describe the target in your inquiry for engineering and sales review.

Are the models on this website your full product range?

No. The product hub shows representative models for initial selection. If nothing fits, send a reference or function brief and sales can continue matching.

Our current range focuses on portable Bluetooth speakers. Other categories may also be available — just ask.

MOQ & quotation

(3 Qs)
What information should I prepare for a quotation?

Share the target market, product or reference model, estimated quantity, customization, packaging, target timing and compliance scope to check.

An early brief is fine — sales will list any missing details before quoting.

What is the MOQ?

The reference MOQ is 2,000 units. Actual MOQ varies by model, customization depth, packaging and materials — please inquire to confirm.

For structural, functional or tooling projects, the MOQ is assessed separately.

How soon will I hear back after submitting an inquiry?

We reply within 24 hours on business days. After receiving your brief, sales will confirm the next step with you — model selection, samples or a quotation.

Contact: Betty; sales email xiqeer@xiqeer.com; WhatsApp / phone +86 13823314513.

Samples

(2 Qs)
Can I get samples?

Samples are available. Sample cost and freight are borne by the buyer. Please submit an inquiry for sample details.

Sample type, cost, preparation time and shipping method are confirmed by model and destination.

What information is needed to request a sample?

Provide name, phone, email and shipping address, plus the preferred model or reference sample. Sales will confirm sample type, cost and shipping.

Sample costs and preparation time vary by model and are explained in our reply.

OEM / ODM

(2 Qs)
Do you offer OEM & ODM customization service?

We support OEM & ODM service, including appearance, fabric color, logo printing and customized packaging. Please submit an inquiry for a detailed solution.

Available options vary by model, material and process. Structural, functional or tooling changes require a separate assessment.

What should I prepare for an OEM / ODM inquiry?

Share the target market, estimated quantity, reference sample or preferred model, and certification needs. Logo, color or packaging requirements can be included in the same brief.

Private-label production is supported. Color, packaging, function and tooling development can all be discussed; MOQ is quoted per project.

Quality & evidence

(2 Qs)
What certifications do your speakers have?

Relevant CE, RoHS and BSCI documentation can be provided where applicable. Coverage varies by model. Please inquire for your target market.

Share the exact model and target country or sales channel so sales can confirm applicable files and whether additional testing is needed.

How do I confirm compliance for a model and target market?

Share your target country or sales channel and the exact model; sales will confirm which certificates or reports apply.

Certificates differ by model, and customs clearance depends on the latest rules of the destination country.

Packaging & delivery

(2 Qs)
Can you make customized packaging for shipment?

Custom gift boxes and outer cartons are available. Please inquire for MOQ and packaging details.

Packaging structure, language, barcode, manual, carton marks, quantity, price and timing are confirmed per project.

How is lead time usually arranged?

Reference timeline: about 24 hours for sampling, 3 days for stock items, 7 days with existing materials, and about 25 days for custom orders. The final lead time is confirmed in writing by model, quantity, customization and material status.

Missing artwork, unsigned samples or material changes can affect the schedule. Follow the written sales confirmation.

STILL HAVE A QUESTION?

Ask us directly.

Leave your work email with the model, target market and quantity, and sales will reply for your project.

Request a quote